Guidance between visits
Some questions can be addressed through secure messaging. If an exam or deeper evaluation is needed, Britney will help guide you to the right visit.
Peak Membership
More access to the provider who already knows you.
Peak Membership is ongoing care for established patients who want more than appointment-by-appointment medicine. For a monthly fee, members get direct secure access to Britney between visits, guidance when questions come up, preferred scheduling, and substantially lower visit rates when an appointment is needed.
- Direct provider messaging
- Guidance between visits
- Preferred scheduling
- Lower visit rates
From $200/month for one person; $75/month for each additional family member. Visits are billed separately at member rates. Membership becomes available after you establish care with Peak Family Health. View household pricing
01At the heart of membership
More than discounted visits
More than discounted visits.
A connection that continues.
The most meaningful part of membership is knowing who to turn to when something comes up—not having to start from the beginning every time.
01 · The defining benefit
Direct access to your provider
As an established member, you can message Britney directly when questions or concerns come up. Many routine concerns can begin with secure messaging instead of automatically requiring another appointment.
How messaging worksA familiar place to turn, between appointments.
The relationship is the benefit.Preferred scheduling
Members receive preferred scheduling access, subject to appointment availability.
Lower member visit rates
Reduced, transparent rates for Telehealth, In-Office, and member-only In-Home visits. Visit charges are separate from membership.
Member-only In-Home care
Personalized care at home within Peak’s service area, available to established Peak members.
Continuity with Britney
Build on a relationship with a provider who already knows your history, goals, and family.
Household membership options
One membership can support the care relationship for an individual, couple, or family.
02Direct access, with thoughtful boundaries
A real person, a clear expectation
Direct access,
with thoughtful boundaries.
Members can message Britney directly for questions and concerns. Messages received by 6:30 p.m. are generally addressed the same day when possible.
Evening and weekend responses may occur based on availability, while messages after 8 p.m. are handled the next business day.
Membership does not provide 24/7 or emergency coverage. For emergencies, call 911 or go to the nearest emergency department.
03Real life, real questions
A message can be a good place to begin
What direct access can look like.
Not every concern needs to start with an appointment. Sometimes a conversation helps clarify what comes next.
“My child woke up with a fever and cough. Do we need to come in?”
“I think this rash may be poison ivy. Can I send you a picture?”
“I’m having a new symptom and I’m not sure whether I need an appointment.”
For established members, many questions can begin with a secure message. When an exam, testing, or more in-depth evaluation is needed, Britney will recommend the appropriate visit.
04Clear pricing for your household
Peak Membership
A plan for the people
you care for.
Choose household coverage after you have established care. Each additional person is $75 per month.
Individual
$200/month
Couple
$275/month
Family of 3
$350/month
Family of 4
$425/month
Family of 5
$500/month
Family of 6
$575/month
Family of 7
$650/month
No long-term contract.
Cancel with 30 days’ notice. No six-month or annual commitment.
Available to established Peak patients. Membership supports access and continuity—not a bundle of prepaid visits. Every visit is scheduled and billed separately at the applicable member rate.
Interested in Membership?
Start with a visit.
Once you have been seen by Britney and established as a patient, Peak can help you explore the right option.
05Visits are always separate
Transparent member rates
When you need a visit, you’ll know the rate.
Your monthly membership is for access and continuity. Appointments are scheduled and billed separately.
Telehealth$100per visit
In-Office$125per visit
In-Home Members only$150per visit
In-home service area: Standard member rate within 15 miles of Huntersville. Add a $25 travel fee over 15 through 20 miles. In-home visits are unavailable beyond 20 miles.
06Begin with a visit
The first step
Not a patient yet?
Start here.
Membership is available after you establish care with Peak Family Health. Schedule a Telehealth or In-Office visit with Britney first. Once you have been seen and established as a patient, Peak can help you enroll in the membership plan that fits you or your household.
In-Office visits · 16501 Northcross Drive, Office 112, Huntersville, NC 28078
A thoughtful extra for your family
Family visiting
from out of town?
Peak members may arrange up to two In-Office visits per year for visiting family members who are not included in their household membership. Visits must be booked in advance and are subject to appointment availability.
A one-time visit, not membership
- Up to two visits each year; In-Office only
- Schedule each visit before the family member can be seen
- Standard non-member In-Office visit pricing applies
- Visitors are not added to the household or given member status or ongoing access
For example: Mom visiting for the holidays has a non-emergency concern to evaluate, or an out-of-town relative needs a one-time office visit. Availability is not guaranteed.
08Good to know
A few practical details
Questions, answered.
Membership is designed to make an ongoing care relationship feel clear and manageable.
Who can become a Peak member?
Membership is available only to established Peak Family Health patients. First, book a Telehealth or In-Office visit with Britney and become established as a patient. After you have been seen, Peak can help you with the appropriate membership next steps.
Can I join before my first visit?
No. Membership is not available for public sign-up. Please start by booking a Telehealth or In-Office visit. In-Home care is available to Peak members only and is not an establishing-care option.
Are visits included in the monthly membership?
No. Membership covers access and continuity. Visits are scheduled and billed separately at the member rates shown above.
How quickly will Britney respond to a message?
Messages received by 6:30 p.m. are generally addressed the same day when possible. Evening and weekend responses may occur based on availability. Messages after 8 p.m. are handled the next business day. Membership does not provide 24/7 or emergency coverage.
Can every concern be handled by secure message?
No. Many questions can begin with a secure message, but an exam, testing, or more in-depth evaluation may be needed. Britney will recommend the appropriate visit when that is the right next step.
How do membership cancellations work?
There is no long-term contract. Membership can be cancelled with 30 days’ notice; there is no six-month or annual commitment.
Can visiting family members use my membership?
Members may arrange up to two In-Office visits per year for visiting family members, subject to availability and advance booking. They pay the standard non-member In-Office rate and do not receive household membership, member status, or ongoing access.
Can I use In-Home care, and where is it available?
In-Home visits are available to Peak members only. The standard member rate applies within 15 miles of Huntersville; a $25 travel fee applies over 15 through 20 miles. In-home visits are unavailable beyond 20 miles.
Can I use my government health plan for care here?
Peak Family Health is a direct-pay medical practice and is not enrolled with Medicare, Medicaid, TRICARE, or other federal or state government-sponsored health programs. Patients enrolled in those programs are not eligible for cash-pay medical services through Peak Family Health under the current practice policy.
Start with care. Build from there.
The best care begins
with knowing each other.
Meet Britney, establish care, and see if Peak Membership is right for you or your family.
Eligibility note
Peak Family Health is a direct-pay medical practice and is not enrolled with Medicare, Medicaid, TRICARE, or other federal or state government-sponsored health programs. Patients enrolled in those programs are not eligible for cash-pay medical services through Peak Family Health under the current practice policy.